UniRenter Student Housing Hub

Your guide to renting
smarter in Sydney.

Everything first-time renters need to know — landlord types, housemate etiquette, pet laws, PBSA, legal resources, and more. In your language.

🌏
Life skills
Tips for being a great housemate.
For many students this is the first time living away from home. These habits make shared living genuinely enjoyable for everyone.
01

Have the conversation early — not later

In the first week, sit down with your housemates and talk through expectations: cleaning rosters, quiet hours, guests, shared food, bills. An awkward 20-minute conversation now saves months of passive tension.

02

Clean as you go — not when it piles up

Dishes in the sink, benches left messy, and bathroom neglect are the most common sources of housemate conflict. The rule is simple: leave shared spaces as you found them, every single time.

03

Pay rent and bills on time, every time

Set up an automatic payment if you need to. Late rent affects your housemates' relationship with the landlord. Missing bills causes service disruptions. Being reliable with money is the single biggest trust-builder.

04

Communicate — don't let issues fester

If something bothers you, say so kindly and early. Most housemate conflicts escalate because a small issue was ignored for weeks. A calm, direct conversation is always better than a house meeting that's actually a confrontation.

05

Respect noise and sleep schedules

Not everyone keeps the same hours. Headphones after 10pm, quiet voices in hallways, and warning housemates before late-night guests shows respect. If you're a night owl living with early birds, extra care goes a long way.

06

Handle guests thoughtfully

Having a partner, family member, or friend stay over occasionally is normal. But extended stays affect everyone — parking, bathrooms, food, and comfort. Check in with housemates before longer stays and agree on what 'occasional' means upfront.

07

Respect cultural and religious differences

Sydney share houses often bring together people from very different backgrounds. Be curious, not dismissive. If a housemate has dietary requirements, prayer times, or different social norms — respect them as you'd want yours respected.

08

Know your lease responsibilities

You are jointly and individually responsible for the property. Damage you or your guests cause may come out of everyone's bond. Report maintenance issues promptly, look after common areas, and don't make modifications without landlord approval.

09

First time away from home? Be kind to yourself

Homesickness is real, adjustment takes time, and not every housemate match is perfect. Connect with your uni's student services, find community through clubs and groups, and remember — feeling overwhelmed early on is completely normal.

10

Party animals — you're welcome, but be upfront

If you love a big night out, that's fine — but match with people who feel the same. Coming home at 3am to a house of early-bird med students isn't fair on anyone. UniRenter's matching flags lifestyle early so you find your people.

Know who you're dealing with
Private housing, strata &
licensed agents — explained.
Understanding who manages your rental and who owns it helps you know your rights, who to contact, and what to expect.
🏢
Licensed Real Estate Agent
Most regulated

A property manager employed by a licensed agency to manage the property on behalf of the owner. They are licensed, regulated by Consumer Affairs NSW, and must follow strict rules about bonds, inspections, repairs, and communication.

✓ Advantages
  • Legally bound to follow all tenancy laws
  • Professional processes — documented, traceable
  • Bond lodged correctly with RTA
  • Clear escalation path if issues arise
  • Must use official condition reports
→ Things to know
  • Less personal — you may deal with multiple agents
  • Repairs must go through formal channels (slower sometimes)
  • Routine inspections every 3–6 months
🏠
Private Landlord (Direct Owner)
Common for shares

The property owner manages the rental themselves — no agent involved. Common in Facebook group listings and share houses. Legally they must still follow all NSW tenancy laws, but enforcement relies on your knowledge of those laws.

✓ Advantages
  • Direct communication — faster decisions on repairs and requests
  • More flexible on pets, minor modifications, rent negotiation
  • Often more personal, longer-term relationships
⚠ Watch out for
  • Bond sometimes not lodged with RTA — illegal, always check
  • Informal arrangements that aren't in writing — always get everything in writing
  • Condition reports skipped or done poorly — insist on a proper one
  • Higher scam risk — verify identity before any payment
🏘️
Strata / Strata Scheme / Owners Corporation
Apartments & units

If you rent an apartment or unit in a complex, the building is likely managed by an Strata Scheme / Owners Corporation (strata). Your landlord owns the individual unit but the common areas, building rules, and facilities are governed by the Strata Scheme / Owners Corporation — not your landlord.

✓ Advantages
  • Building maintained by professional management
  • Common facilities (gym, rooftop, laundry) may be included
  • Security features often included
→ Important to know
  • Strata Scheme / Owners Corporation rules (OC rules) can restrict noise, smoking, pets, and short-term guests
  • Pets require both landlord AND Strata Scheme / Owners Corporation approval in strata
  • Modifications to the unit (even small ones) often need OC approval
  • Noise complaints go to the OC, not just your landlord
CAV — Strata Scheme / Owners Corporations guide →
🏨
Purpose-Built Student Accommodation (PBSA)
Student-specific

Professionally managed residential buildings designed specifically for students. Examples in Sydney include Scape, Unis (student housing), Iglu, UniLodge, and Campus Living Villages. Usually fully furnished with bills included.

✓ Advantages
  • All-inclusive bills, Wi-Fi, and facilities
  • 24/7 building manager or resident assistant on-site
  • Built-in community — social events and common spaces
  • Very safe — security, CCTV, key-card access
  • Great for first time away from home or overseas
→ Things to know
  • Usually more expensive than private rentals
  • Less personal space — rooms are smaller
  • May not be covered by the Residential Tenancies Act — check your agreement carefully
  • Fixed contract terms — less flexibility to break or extend
Purpose-built student accommodation
Is PBSA right for you?
PBSA can be an excellent choice — especially for students arriving in Sydney for the first time, living away from home, or prioritising safety and community over price.
🛡️

Safety & security

PBSA buildings typically have 24/7 security, key-card access, CCTV, and a building manager or resident assistant available after hours. For students arriving from overseas alone, this provides significant peace of mind.

👥

Built-in community

Social events, common rooms, study areas, and rooftop spaces make it easy to meet other students. Fighting loneliness is one of the hardest parts of moving cities — PBSA removes that friction significantly.

📦

Fully inclusive

Most PBSA includes furniture, Wi-Fi, electricity, water, and laundry in one weekly rate. No chasing housemates for bills, no utility setup stress, no buying furniture on arrival.

🆘

Resident support

Resident assistants (RAs) are trained to provide pastoral care, mental health check-ins, and referrals to university support services. For students who find independent living difficult, this safety net matters.

Sydney PBSA providers
🏢

Scape Student Living

Locations near UNSW, UTS, and Sydney CBD

🏠

UniLodge

Near-campus options across Sydney universities

🐧

Iglu Sydney

Inner-city locations near UTS, Central, and Sydney CBD with social programmes

🏘️

Campus Living Villages

Monash and other campus-based accommodation options

⚠️ Important: Some PBSA agreements are not covered by the Residential Tenancies Act 2010 (NSW). Always read your agreement carefully and check with Tenants' Union of NSW if you're unsure of your rights.
Pets in rentals
What you need to know
about pets in NSW.
NSW law changed significantly in 2020 — landlords can no longer unreasonably refuse pets. But there are important rules to understand, especially in strata.

You have the right to have a pet

Since March 2020, NSW landlords cannot unreasonably refuse a pet request. You must apply in writing, and they have 14 days to respond. Silence counts as approval.

🏘️

Strata buildings are different

In a strata/Strata Scheme / Owners Corporation building, you need BOTH your landlord's approval AND the Strata Scheme / Owners Corporation's approval. OC rules can lawfully prohibit or restrict pets — check OC rules before applying.

📋

Pet bond & conditions

Landlords can apply to VCAT to require a pet bond or impose pet-related conditions (e.g. professional cleaning on exit). They cannot charge pet-specific rent increases.

🤝

Housemate agreements

Even if your landlord approves your pet, housemates may have allergies, fears, or preferences. Discuss openly before moving a pet in — a housemate with severe cat allergy cannot simply be overruled.

❤️

Pets are a lifetime commitment — not just for uni

A dog lives 10–15 years. A cat 12–18 years. If you're in Australia on a student visa for 2–3 years, think carefully: what happens when you graduate, move interstate, or return home? Many students get a pet for company then struggle to rehome them. Abandoned pets are a real and growing problem in student housing areas across Australia.

🏠

The housing reality for pet owners in Sydney

Even with NSW's pet-friendly laws, finding share housing with a pet is significantly harder. Many landlords and housemates decline pet applications. Sydney's extremely competitive rental market makes this even more difficult — pet-friendly share rooms are in short supply.

🐾

Consider adopting — not buying

If you're certain you can commit for the animal's lifetime, adoption is the most responsible choice. Australian shelters are full of animals abandoned by previous owners — including many by international students. Adopting saves a life. Purchasing from a breeder adds to demand.

📍

Sydney animal shelters

RSPCA NSW rspcansw.org.au · Sydney Dogs & Cats Home sydneydogsandcatshome.org · AWL NSW awlnsw.com.au · Cat Protection Society catprotection.org.au. Please do not abandon animals — it is illegal and causes genuine suffering.

🐾

Consumer Affairs NSW — Pets in rental properties

Full guide to the pet approval process, landlord obligations, and your rights

Language & communication
Communicating clearly
in a new country.
Language barriers can make renting stressful. Here are tools and tips to help you communicate confidently with landlords, agents, and housemates.
📝

Always communicate in writing

Email or message every important conversation — repairs, inspections, complaints, permission requests. Written records protect you legally. If a landlord says something verbally, follow up with "Just to confirm in writing what we discussed…"

🔍

Use Google Translate for documents

Take a photo of any document — lease, condition report, notice — and use Google Translate's camera feature to read it in your language. Always have a trusted person review important legal documents before you sign.

🤝

Ask your university for help

Most Sydney universities have international student offices with staff who speak your language and can help with housing issues, translate documents, and advocate on your behalf.

📞

Translating & Interpreting Service (TIS)

The Australian Government's TIS National service provides professional interpreters by phone — free for many visa holders. Call 131 450 for immediate assistance in over 160 languages.

📞

TIS National — Translating & Interpreting Service

Free phone interpreting · 131 450 · Available 24/7 · 160+ languages

🔤

Google Translate

Translate documents, websites, and conversations — camera mode reads printed text

Know your rights
Repairs & maintenance —
what the law says.
Your landlord has legal obligations to maintain the property in a reasonable state of repair. Knowing the difference between emergency and routine repairs — and the timeframes that apply — protects you and your bond.
🚨
Emergency repairs — landlord must act within Immediately / as soon as possible

Emergency repairs are situations that pose an immediate risk to health, safety, or security. Under the Residential Tenancies Act 2010 (NSW), if your landlord fails to respond, you have the right to arrange emergency repairs yourself and claim costs back (up to $1,000).

💧
Water emergencies

Burst pipe or serious water leak, blocked or broken toilet (if sole toilet in the property), flooding or serious storm damage, failure of essential hot water supply.

Gas & electrical

Gas leak — evacuate first, then call 000 and your gas company. Dangerous electrical fault — don't use any switches. Failure of essential cooking or heating appliance (state-dependent).

🔒
Security

Broken locks, doors, or windows that compromise the security of the property — these must be repaired promptly regardless of who caused the damage.

⚠️
What to do: Contact your landlord or agent immediately in writing (email or SMS). If no response within the required time, you may arrange repairs yourself and seek reimbursement. Keep all receipts. If they refuse to reimburse, escalate to NSW Fair Trading — 13 32 20.
NSW Fair Trading — repairs & maintenance guide →
🔧
Routine repairs — landlord must address within 14 days

Routine repairs are non-urgent issues that still require the landlord to act within a reasonable time. The general guideline in New South Wales is 14 days from a written request.

🪣
Common routine repairs

Leaking taps or pipes (non-urgent). Broken or non-functioning fixtures (blinds, cupboard doors, locks). Appliances supplied with the property (oven, dishwasher, air conditioning). Damaged flooring, walls, or ceilings. Faulty smoke alarms (landlord's responsibility to maintain).

✍️
Always request repairs in writing

Email or message every repair request — this starts the clock on the landlord's obligation and creates a paper trail. State the issue clearly, include a photo where possible, and keep a copy. If the landlord says they'll fix it verbally, follow up with "Just confirming in writing..."

📅
If the landlord doesn't act

Send a second written request referencing the first and quoting the 14 days obligation under the Residential Tenancies Act 2010 (NSW). If still no response, contact NSW Fair Trading on 13 32 20 — they can issue formal directions to landlords and agents.

⚖️
What's the landlord's responsibility — and what's yours?
Landlord's responsibility
  • ✓ Fair wear and tear
  • ✓ Structural issues (roof, walls, foundations)
  • ✓ Appliances supplied with the property
  • ✓ Pest control at lease start
  • ✓ Mould caused by structural defects
  • ✓ Smoke alarm maintenance
  • ✓ Broken locks and security fittings
Your responsibility
  • ✗ Damage beyond fair wear and tear
  • ✗ Pests caused by your behaviour
  • ✗ Mould from failure to ventilate
  • ✗ Light bulbs and batteries
  • ✗ Damage from guests or housemates
  • ✗ Deliberate or negligent damage
💡
Grey area — fair wear and tear: Small scuffs, faded paint, and minor carpet wear from normal use is fair wear and tear — the landlord cannot claim bond for this. The longer you've lived there, the more wear is considered fair. When in doubt, contact NSW Fair Trading or ask Cob.
💧
Mould — who's responsible and how to handle it

Mould is one of the most common and contested issues in share houses, particularly in humid climates and poorly ventilated bathrooms. Responsibility depends on the cause — not just the presence of mould.

⚠️
Bond risk: If significant mould is present at the end of your tenancy, a landlord may argue it resulted from failure to ventilate and claim bond money for remediation. Document carefully from day one.
🏗️
Structural mould — landlord's responsibility

If mould keeps coming back no matter what you do — especially on external walls, ceilings, or in rooms with normal ventilation — it's likely caused by a structural issue: leaking roof, rising damp, broken exhaust fan, or inadequate ventilation by building design. Report in writing and the landlord is required to fix it.

🚿
Ventilation mould — your responsibility

If you don't open windows, run exhaust fans, or dry clothes indoors regularly, mould is on you to prevent. Every shower: run the exhaust fan during and for 10–15 minutes after. Open bedroom windows daily. Dry clothes outdoors or use a dryer — not hung inside.

📸
Document everything from day one

Photograph every room when you move in — including any existing mould, water stains, or dampness. Email the photos to your landlord or agent so they're date-stamped. This single step can save your bond at the end of the tenancy.

🧹
If mould appears during your tenancy

Act immediately. Small spots: treat with white vinegar or diluted bleach (never mix with ammonia cleaners). Report significant mould to your landlord in writing, including photos, and request it be assessed and repaired. Keep a copy of all correspondence.

💡
NSW Fair Trading has specific guidance on mould — it is classed as a potential health hazard and landlords have repair obligations where the cause is structural. For disputes that can't be resolved, escalate to NSW Civil and Administrative Tribunal (NCAT).
NSW Civil and Administrative Tribunal (NCAT) — tenancy disputes →
🔧

NSW Fair Trading — repairs & maintenance

Full guide including emergency repairs, timeframes, and how to make a complaint

📖

Residential Tenancies Act 2010 (NSW)

Primary legislation governing all rental rights and obligations in New South Wales

Know where you stand
Rights & responsibilities —
New South Wales.
Renting in New South Wales is governed by the Residential Tenancies Act 2010 (NSW), administered by NSW Fair Trading. Both tenants and landlords have specific rights and responsibilities under this law. Understanding yours protects you.

This information is for general guidance only. For your specific situation, contact a tenancy support service or your state authority directly.
📋
Key facts at a glance — New South Wales
💰
Rent increases

Limited to once per 12-month period (from 31 October 2024).

🚪
Entry notice

24 hours written notice for most entry; entry only permitted 8am–8pm (not Sundays or public holidays without agreement).

🐾
Pets

From 19 May 2025 tenants can request to keep a pet using an approved form. If the landlord does not respond in writing within 21 days, consent is automatically granted.

📜
Eviction

Abolished from 19 May 2025 — landlords must provide a valid, legally defined reason to end any tenancy

ℹ️
NSW rental laws were significantly strengthened by the Residential Tenancies Amendment Act 2024. Key reforms — including the abolition of no-grounds evictions and new pet rules — came into effect from 19 May 2025.
👤
Your rights as a tenant
Your responsibilities as a tenant
🏢
Landlord / property manager rights
📋
Landlord / property manager responsibilities
Free support in New South Wales
🏛️

NSW Fair Trading

Official New South Wales tenancy regulator — rights, forms, complaints, and dispute resolution

📞

Tenants' Union NSW — 02 8117 3700

Free, independent tenancy advice and advocacy for renters in New South Wales

⚖️

NCAT

The tribunal that hears tenancy disputes in New South Wales. If your landlord is not meeting their obligations and negotiation has failed, this is where disputes are resolved.

💬
Ask Cob — Not sure about your rights in a specific situation? Cob can help you understand what the law says and point you to the right authority. Open the chat panel any time.
Report an issue
Found something not working? Let us know — we review all reports within 24 hours.
🏠
Know another student looking for a place?
The more students who join, the better everyone's matches get. Share UniRenter with your uni friends.